At Happy Hoos, we strive to provide you with a seamless shopping experience, including reliable and efficient shipping options that are hassle-free, and thoroughly convenient.

We want the journey of introducing our products, and having them sent straight into your homes to be a pleasurable moment that you will be eager and excited to be part of always. 

We ship products within 3-5 business days, and we offer an “expedited” option if you want to receive your orders sooner. Currently, we are shipping within the USA, but we are hoping to be able to cater international orders in the future.

To give you consistent updates regarding your shipment, we have a tracking information system to allow you to monitor the estimated delivery schedule. 

Here at Happy Hoos, we strive to build a community where creativity and self-expression are valuable components to a healthy well-being, and part of this mission is ensuring that gaining access to our products is a happy journey on its own. 

For a detailed outline of our shipping policy, kindly review the information below. 

Shipping Rates:

Orders amounting to  $75 or more qualify for FREE ground shipping within the contiguous United States. 

For orders under $75, a flat shipping fee of $9.99 will be applied for ground shipping within the contiguous United States.

Expedited Shipping:

Need your items sooner? We got you! 

We offer expedited shipping options at an additional cost. Expedited shipping rates and delivery times will be calculated at checkout based on your location and selected shipping method.

Shipping Locations:

We currently ship within the United States, including Alaska, Hawaii, and U.S. territories.

As of the moment, we do not offer international shipping of our products.  

Processing Time:

Orders are typically processed and shipped within 3-5 business days of purchase. Please note that orders placed on weekends or holidays will be processed on the following business day.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and estimate its arrival time.

Shipping Carriers:

We partner with reputable shipping carriers to ensure the safe and timely delivery of your Happy Hoos products. The carrier used for your order will depend on your location and selected shipping method.

Shipping Restrictions:

Some items may have shipping restrictions due to size, weight, or other factors. Please refer to the product description for any specific shipping information or limitations.

Address Accuracy:

It is essential to provide accurate and complete shipping information during checkout to prevent delays or delivery issues. Happy Hoos is not responsible for orders lost or delayed due to incorrect contact information and address details provided by the customer.

Shipping Updates:

If you have any questions or concerns regarding your order's shipping status, please don't hesitate to contact our customer service team at orders@myhappyhoos.com. 

We're here to assist you and ensure a smooth shipping experience.

Returns and Exchanges:

For information regarding returns, please refer to our Returns & Exchanges Policy or contact our customer service team at returns@myhappyhoos.com for immediate assistance.